At Dhiraj Electrical Sales, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://dhirajelectricalsales.in/.

1. Information We Collect

We may collect and process the following types of personal information:

a) Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address

b) Account Information

  • Login credentials (if you create an account)
  • Order history

c) Payment Information

  • Payments are processed securely through trusted third-party payment gateways.
  • We do not store your debit/credit card details on our servers.

d) Technical & Browsing Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage patterns
  • Cookies and tracking technologies

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your electrical product orders
  • Send order confirmations, invoices, and shipping updates
  • Respond to customer support inquiries
  • Improve website functionality and user experience
  • Prevent fraud and enhance security
  • Comply with applicable legal obligations

3. Cookies

We use cookies to enhance your browsing experience and analyze website traffic.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Provide a smoother shopping experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share your data with:

  • Delivery and logistics partners (for order fulfillment)
  • Payment gateway providers
  • IT and hosting service providers
  • Government or regulatory authorities when required by law

All third-party partners are obligated to handle your data securely.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain personal information only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal, tax, and regulatory requirements
  • To resolve disputes and enforce agreements

7. Your Rights (Under Indian Law)

In accordance with applicable Indian data protection and consumer laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Contact Us

Business Name: Dhiraj Electrical Sales
Website: https://dhirajelectricalsales.in/
Email: info@dhirajelectricalsales.in
Phone: +91 99251 52023 , +91 94288 64008
Registered Address: Udhyonagar Shed No. SP 402B Udhyonagar, Jamnagar Gujarat – 361006, India

If you have any questions about this Privacy Policy or how we handle your data, please contact us.