Thank you for shopping with Dhiraj Electrical Sales. Below is our detailed shipping policy to help you understand how we process orders, manage deliveries, and handle any shipping-related concerns.
1. Order Processing
- Orders are processed within 1–2 business days (excluding Sundays and public holidays) after you receive your order confirmation.
- Once your order has been dispatched, you will receive a shipping confirmation via email, SMS, or WhatsApp (if applicable).
- Bulk or special orders may require additional processing time.
2. Shipping Charges & Delivery Estimates
Shipping charges are calculated and displayed at checkout based on your location and order size.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Express Shipping | 1–3 business days | Calculated at checkout |
| Free Shipping | On selected orders/offers | As applicable |
Note: Delivery timelines may vary depending on location, courier service availability, weather conditions, or high seasonal demand.
3. Delivery Locations
We currently ship across India.
If your delivery location is not serviceable by our courier partners, we will inform you promptly and issue a full refund (if payment has been made).
4. Packaging & Handling
All electrical products are securely packed to prevent damage during transit. Fragile items such as lighting products, panels, or glass components are handled with extra protective packaging.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
If you do not receive tracking details within 48 hours of shipment confirmation, please contact us using the details provided below.
6. Delivery Issues
If your package is:
- Delayed
- Lost
- Damaged
- Incorrect
Please contact us within 48 hours of delivery.
Depending on the situation, we may offer:
- A replacement product
- A refund
- Store credit
📸 Important: Please provide clear photos or videos of damaged or incorrect items via email or WhatsApp.
Claims without proper proof may not be processed.
7. Shipping Partners
We ship through reliable courier and logistics providers to ensure safe and timely delivery across India.
Contact Us
If you have any questions regarding your order or our shipping policy, please contact us:
Business Name: Dhiraj Electrical Sales
Email: info@dhirajelectricalsales.in
Phone: +91 99251 52023 , +91 94288 64008
Address: Udhyonagar Shed No. SP 402B Udhyonagar, Jamnagar Gujarat – 361006, India
Business Info: Welcome to Dhiraj Electrical Sales, your trusted destination for high-quality electrical products and industrial solutions. We specialize in supplying reliable electrical components including motors, control panels, cables, switchgear, and other essential electrical equipment. Our mission is to deliver quality products, competitive pricing, and dependable customer support to power homes, businesses, and industries across India.
Thank you for choosing Dhiraj Electrical Sales. We appreciate your trust in us.